Privacy Policy
Last updated: April 2, 2026
At Wavy Labs, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and DAW software.
1. Information We Collect
We collect the following types of information:
- Account Information: Name and email address when you create a website account (optional — the DAW software does not require an account).
- Usage Data: Anonymous, aggregated data about how you use the DAW software (e.g., feature usage, crash reports). This data does not include your audio files, project files, or personal creative content.
- Communications: Information you provide when contacting support or submitting forms on our website.
- Device Information: Operating system, browser type, and general device information for compatibility and support purposes.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our website and software.
- Send you technical notices, updates, security alerts, and support messages.
- Communicate with you about software updates and community news (you may opt out at any time).
- Detect, prevent, and address technical issues.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your data based on:
- Legitimate Interest: To improve our services and ensure security.
- Consent: For marketing communications, which you may withdraw at any time.
- Legal Obligation: To comply with applicable laws and regulations.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law (e.g., financial records for tax purposes, which may be retained for up to 7 years).
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify affected users in the event of a data breach in accordance with applicable law.
6. Third-Party Services
We use the following third-party services that may process your data:
- Supabase: Authentication and database management.
- Vercel: Website hosting and analytics.
- Resend: Transactional email delivery.
Each of these services maintains their own privacy policies. We encourage you to review them.
7. Cookies and Tracking
Our website uses essential cookies required for authentication and session management. We use Vercel Analytics for anonymous, aggregated website usage statistics. We do not use third-party advertising cookies or sell your data to advertisers.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal data.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interest.
- Withdraw Consent: Where processing is based on consent, withdraw it at any time.
To exercise any of these rights, contact us at admin@wavylabs.com. We will respond within 30 days.
9. California Privacy Rights (CCPA)
If you are a California resident, you have the right to: know what personal information we collect and how it is used; request deletion of your personal information; and opt out of the sale of your personal information. We do not sell your personal information. To exercise your CCPA rights, contact us at admin@wavylabs.com.
10. International Data Transfers
Your data may be processed in the United States or other countries where our service providers operate. When transferring data outside of your jurisdiction, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
11. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will delete it promptly. If you believe a child has provided us with personal data, please contact us.
12. Software Specifics
The Wavy Labs DAW software may collect anonymous usage data (such as feature usage frequency and crash reports) to help us improve performance and stability. This data does not include any of your audio files, project files, MIDI data, or personal creative content. You can opt out of anonymous usage data collection in the software settings.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on our website. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at admin@wavylabs.com.